Born and bred in Cameroon from 1976. Studied management at University of Buea and Marketing at Umeå University in which she holds a master’s degree in Business Administration. CEO of MIX FILM PRODUCTION; an independent film production company. Works also as writer; director; producer and concept creator.
FILMS:
“Dilemma”; “Wrong Ship”; “Infatuation” “Plasmodium Clash”
MUSIC VIDEO CONCEPTS:
“Nchemty”; “Nenyokoti Boh Ndekwei”
AWARDS
- 1995: Literary Award certificate by National Book Development Council Cameroon.
- 2015: Rising star Award as writer/director/Producer from Canada International Film Festival for the film “Dilemma”.
- 2020: Best Feature film at Festival international du cinéma indépendant de Bafoussam, Cameroun for the film “Wrong Ship”
RESEARCH
The Relationship Between Customer Satisfaction and Service Quality: The case of three service companies in Umeå.
Abstract:
It is obvious that customers are important stakeholders in organizations and their satisfaction is a priority to management. Customer satisfaction has been a subject of great interest to organizations and researchers alike. In recent years, organizations are obliged to render more services in addition to their offers. The quality of service has become an aspect of customer satisfaction. It has been proven by some researchers that service quality is related to customer satisfaction. Others used service quality dimensions to evaluate service quality. What about the relationship between customer satisfaction and service quality dimensions; the relationship between service quality and its dimensions? …
